ABSTRACT
The idea of overbooking has historically been a controversial one, both in practice and in research. Originally considered an issue of capacity management in the airline industry, the application of overbooking to the lodging industry has sparked numerous debates as to the legality of its use. Originally considered an issue of capacity management in the airline industry, the application of overbooking to the lodging industry has sparked numerous debates as to the legality of its use. Today's overbooking models can be processed with the aid of revenue management systems; at the times these articles were published, the research was still in a very early phase of development and could not be relied upon to be of immediate use to industry leaders. Some of the most recent studies to utilize a management science approach to hotel overbooking strove to adopt revenue management policies through acknowledgment of length of stay.
