ABSTRACT

This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book provides a tactical guide to enable organizations to succeed in designing, deploying, maintaining, and sustaining a Connected Communities of Care (CCC) in a community. It argues that a few key community organizations have already formed an initial steering group to make the significant decision to undertake the CCC initiative. CCC is designed to accomplish the critical alignment of providers and Community-Based Social Service Organizations aka Community-Based Organizations (CBOs) to support the safety and well-being of vulnerable and underserved community residents. A CCC serves as a comprehensive foundation for the partnership between a community’s clinical and social sectors. It typically leverages a cloud-based information exchange/case management software platform providing seamless connection, communication, and coordination between healthcare providers and a wide array of CBOs and other entities, such as criminal justice entities or educational systems.