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Chapter
Relationship between total quality management and the institutional effectiveness of engineering educational institutions
DOI link for Relationship between total quality management and the institutional effectiveness of engineering educational institutions
Relationship between total quality management and the institutional effectiveness of engineering educational institutions book
Relationship between total quality management and the institutional effectiveness of engineering educational institutions
DOI link for Relationship between total quality management and the institutional effectiveness of engineering educational institutions
Relationship between total quality management and the institutional effectiveness of engineering educational institutions book
ABSTRACT
The fifth chapter investigates the relationship between the TQM dimensions and the measures of effectiveness for engineering educational institutions from the perspective of the stakeholders. The critical dimensions that have an impact on the measures of institutional performance have been identified.