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Chapter

Reorganising Health Care Delivery in Hospitals: Structure and Processes to Serve Quality

Chapter

Reorganising Health Care Delivery in Hospitals: Structure and Processes to Serve Quality

DOI link for Reorganising Health Care Delivery in Hospitals: Structure and Processes to Serve Quality

Reorganising Health Care Delivery in Hospitals: Structure and Processes to Serve Quality book

Reorganising Health Care Delivery in Hospitals: Structure and Processes to Serve Quality

DOI link for Reorganising Health Care Delivery in Hospitals: Structure and Processes to Serve Quality

Reorganising Health Care Delivery in Hospitals: Structure and Processes to Serve Quality book

ByFederico Lega
BookHealth Care Policy, Performance and Finance

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Edition 1st Edition
First Published 2004
Imprint Routledge
Pages 19
eBook ISBN 9781351156608

ABSTRACT

This chapter discusses some design choices that might be evaluated by hospitals in search of possible answers: analysed functional modified structures based on workgroups and product managers, divisional structures and matrix structures with internal quasi-market mechanism. Hospitals' traditional functional design is now struggling to respond to emerging organisational needs in the medical field. Medical, paediatrics and obstetrics/gynaecology specialties, were more likely to emphasise the clinical and professional aspects of their role. In fact, functional designs are most appropriate when an organisation operates in a relatively simple and stable environment. Clinical pathways should combine evidence-based medicine (EBM) with a cost-conscious approach, in order to provide the highest clinical quality with a sound rational utilisation of resource. Hospital units' aggregation of divisions or departments makes sense when grouped specialties horizontal overlap each other in services delivered or integrate vertically along a production process.

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