ABSTRACT
Projects typically arise in response to the needs, wants or wishes of an individual, group, organization or community. Project management endeavors to capture, analyze, prioritize, justify and transform these needs and wants into desired outputs and outcomes that deliver and deploy the required functionality, or performance, to the target community. The conceptual steps that lead to the transformation from a concept or need into a more formal form of a systems requirements document are addressed through the processes of requirements management. Fittingly, the sixth edition of the APM Body of Knowledge published by the UK’s Association for Project Management defines requirements management as ‘the process of capturing, assessing and justifying stakeholders’ wants and needs’ (APM, 2012, 140). This chapter looks at the activities and processes that underpin requirements management and the issues and challenges that emerge from its use.
