ABSTRACT
India is a developing economy and financial inclusion has been considered as the primary indicator for the overall development and well-being of the society worldwide. Sustainable economic growth is must required for financial inclusion. Financial inclusion provides an advantageous potential to redevelop the country’s economy and increase productivity. It also ensures that a citizen can use the natural and economic resources of the country equally according to his understanding. Sustainable growth always stands for the growth equally enjoyed by all citizens. Economic development is always seen with production and consumption and it is related to both because the livelihood and needs of the people are linked to it. A massive area of the society still has very little knowledge about financial instruments and its access to these tools is very less. Even today, this class remains dependent on old financial instruments such as relatives, friends, and moneylenders. According to Global Findex, 2014, 62% of eligible people of world had accounts with banks and in India the number was around 53%. Pradhan Mantri Jan-Dhan Yojana increased the bank accounts of adults in banks to over 80%. Financial inclusion relies on two factors Information and Communication Technology and second one is education level of people. In rural India education level of people is very low. Many people in rural areas are 298illiterate. They do not know how to deal with banking procedures. Nowadays, banks highly rely on information technology. Basic need for understanding the information technology and its services is education. Rural people are unaware with information technology services due to uneducation.
