ABSTRACT
Burnout is a condition which should be prevented and minimized in an organization, whereas engagement is one of the essential issues for an organization. The police, as the forefront agent of the state, hold an important role in maintaining public order and controlling crime. Therefore, the understanding of burnout and engagement is considered crucial for all police members. This study aimed at identifying the effects of job demands on burnout and engagement of police officers, and also to recognize the effects of job demands on burnout moderated with teamwork effectiveness. The data were collected through a survey with questionnaire involving 131 police officers at the Police Resort of Tanjung Perak Port Surabaya, Indonesia. The findings showed a significant effect on three hypotheses: the effect of job demand on burnout, job demands on engagement, and teamwork effectiveness on engagement. However, there was no significant effect of teamwork effectiveness on burnout, and job demands on burnout moderated with teamwork effectiveness.
