ABSTRACT
Servicesshouldbeaccessible,non-stigmatizingandresponsivetoindividualneeds. Sincetheproblemsrelatedtoalcoholarediverse,theorganizationofservicesshould reflectthisdiversity.
CRISISANDOPPORTUNITY
Therangeofalcohol-relatedproblemsisdiscussedinanumberofchaptersinthis book.Asailments,accidents,argumentsandabsencesfromworkaccumulate,sodo thepsychological,physicalandfinancialcosts.