ABSTRACT
This chapter explores intercultural communication in the contexts of study abroad and tourism. Internationalisation has become a key aspect of the agenda for higher education in many parts of the world, and its main activities include the following: internationalisation at home campus; internationalisation abroad; and internationalisation of staff. The chapter uses the term 'study abroad' as an umbrella term to refer to educational activities in which students partake outside their home countries. According to UNESCO's estimation, there are 3.3 million students currently studying outside their own countries and by 2025, the number will rise to 8 million. In addition to intercultural awareness and language skills, other benefits of study abroad include opportunities to develop greater personal maturity, and improve career prospects. In the case of crossing borders, cultural adaptation–the process of adjusting to a new culture over a period of time–is a complex and dynamic process that brings challenges and opportunities to grow at the same time.
