ABSTRACT
Introduction Toobtainthebenefitsofinformationtechnologytherearemanyhumanandorganisationalchangeissuestobeconfrontedinthesystemdevelopmentprocess.Howare theseissuesconsideredinthedesignmethodsavailableforthecreationofsystemstobe implementedwithinorganisations?Thepurposeofthischapteristoreviewthe methodsthatarecurrentlyinusewiththisspecificquestioninmind.