ABSTRACT

Introduction Toobtainthebenefitsofinformationtechnologytherearemanyhumanandorganisationalchangeissuestobeconfrontedinthesystemdevelopmentprocess.Howare theseissuesconsideredinthedesignmethodsavailableforthecreationofsystemstobe implementedwithinorganisations?Thepurposeofthischapteristoreviewthe methodsthatarecurrentlyinusewiththisspecificquestioninmind.