ABSTRACT

This chapter attempts to reconceptualize organizational behavior. It introduces the logic of the mindset and the key constructs of emotions and outlines sensemaking central to the model. The chapter focuses on intrapersonal, process model of organizational behavior that describes how persons in organized settings behave both routinely and changefully. It discusses the practical and theoretical implications of emotionally nuanced, sensemaking perspective and suggests directions for future inquiry. The chapter presents the convention of using "emotion" to refer to the general phenomena, "affective reaction" to refer to object-focused, shorter duration, more or less intense emotions, and "mood" for emotions low in intensity, diffuse as to focus, and which are longer in duration. The basis for emotions is organismic arousal, that is, discharges in the autonomic nervous system. Many foci for thick description research beg attention, for example, loosely/tightly coupled situations should begin to establish model parameters, the impact on affect and cognitive processing of mood inductions, etc.