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Traps, Snares, and Pitfalls Along the Way

Chapter

Traps, Snares, and Pitfalls Along the Way

DOI link for Traps, Snares, and Pitfalls Along the Way

Traps, Snares, and Pitfalls Along the Way book

Traps, Snares, and Pitfalls Along the Way

DOI link for Traps, Snares, and Pitfalls Along the Way

Traps, Snares, and Pitfalls Along the Way book

ByEdward M. Schrock, Henry L. Lefevre
BookThe Good and the Bad News About Quality

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Edition 1st Edition
First Published 1988
Imprint CRC Press
Pages 5
eBook ISBN 9781003065937

ABSTRACT

The thing about quality problems is they will never be in short supply. If people want to survive in business, they have to avoid the traps, snares, and pitfalls that can put them in a quality bind. Common hazards include: the scapegoat trap, the let-the-quality-manager-do-it trap, the good-old-buddy trap, the fox-guarding-the-hen-house trap. These also include: the declaration-of-independence trap, the head-in-the-sand trap, the old-dog-new tricks trap, the time trap, the one-happy-family trap, and the penny-pincher trap. If scrap, rework, customer complaints, returns, recalls, and liability suits soar, top management is doing something wrong. It may have selected the wrong quality manager, slashed the wrong budgets, or created the wrong atmosphere. Quality managers who know nothing about statistical quality control, vendor quality, specifications, auditing, and inspection can do more damage than a tidal wave hitting Hawaii during a surfers’ convention. The fox-guarding-the-hen-house trap usually involves having inspection report to production.

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