ABSTRACT
In celebration of the decades of implementation and delivery experience, we are writing this book and sharing our secrets for success as practitioners in the field. We have been fortunate to have our careers grow alongside the growth of the industry, and we have helped to pioneer the thoughts, ideas, and approaches that have now become best practices. We stand in awe of the successful development of the industry with its many technological advances into areas that were never before achievable, such as real-time or near real-time processing of large amounts of operational data.
