ABSTRACT

Transformational Information Technology (IT) Management has different objectives. First of all, it evaluates the impact of current IT processes, IT competencies and IT systems on business transformation and vice versa. Additionally, Transformational IT Management defines IT-related success criteria for business transformation. Transformational IT Management safeguards the design, implementation, roll-out and deployment of business transformation. It enables operations maintenance and support of transformation deliverables. Business transformations are triggered by different causes, e.g. shifts on markets, technology innovations, economical changes such as globalization or changes of soft factors. The business architecture is a key starting point for IT transformation. Well-accepted Transformational IT Management components exist in the domains of development, operations management, architecture development and project portfolio management.