ABSTRACT
Every good story needs to address a number of questions. The story of task analysis that I relate in this chapter discusses five questions: what, why, when, how, and whither. In other words, this chapter provides a broad overview that takes the reader back to the past of task analysis and forward to its future. The story tells the reader why one might analyze a task, as well as how to conduct such an analysis. Implicit in the story are questions of who should do task analyses and where to conduct the analysis. In addressing these questions, I do not propose that I have given definitive answers, just some ideas and approaches.
